The order-ahead lane deploys technology McDonald’s said allows employees to begin preparing customers’ orders when they’re near the restaurant. The location’s app updates, food and beverage conveyor, and new kitchen format, all work to streamline operations, the brand said. “The technology in this restaurant not only allows us to serve
McDonald’s and Chipotle Mexican Grill say customers squeezed by inflation are choosing cheaper menu items and visiting their restaurants less often, signaling trends that could be hitting the broader restaurant industry.
The two companies were among the first restaurant chains to report their second-quarter results. Wingstop, Starbucks and Taco Bell
While some restaurant chains managed to weather the pandemic quite successfully, finding new ways to grow and reach their customer base, for others, the year of unprecedented crisis exacerbated a downfall that was years in the making.
The following brands have slowly been falling out of favor with customers
- Some fast-food chains are trying to convert customers into staff, an Outmatch executive said.
- Amid the labor shortage, they are offering free food to potential hires, Kelly Ann McGrath said.
- Applebee’s, for example, offered free appetizers to applicants during its national hiring day.
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